Air Travel Rights - Page 4

Citizen's Guide: Disability Rights Laws - Air Travel Rights

Details: Written by USDOJ

Page 4 of 10

Air Carrier Access Act

The Air Carrier Access Act prohibits discrimination in air transportation by domestic and foreign air carriers against qualified individuals with physical or mental impairments. It applies only to air carriers that provide regularly scheduled services for hire to the public. Requirements address a wide range of issues including boarding assistance and certain accessibility features in newly built aircraft and new or altered airport facilities. People may enforce rights under the Air Carrier Access Act by filing a complaint with the U.S. Department of Transportation, or by bringing a lawsuit in Federal court. For more information or to file a complaint, contact:

Aviation Consumer Protection Division
U.S. Department of Transportation
400 Seventh Street, S.W.
Room 4107, C-75
Washington, D.C. 20590

http://www.dot.gov/airconsumer

(202) 366-2220 (voice)
(202) 366-0511 (TTY)

(800) 778-4838 (voice)
(800) 455-9880 (TTY)

Know My Rights

Know My Rights is a 501(c)(3) community-based educational nonprofit organization. Since 2007, we have worked to combat injustices and disparities in our nation's institutions of criminal and civil law by educating the public about their basic legal rights and responsibilities. To achieve our goals, we have developed and implemented the most comprehensive yet simple to understand legal education program anywhere.